BALLISTIC MENSWEAR offers exchange and refund only for damaged goods or wrong item/s sent. If the item is damaged or a wrong item was shipped, kindly message us at our Contact Us page so we may assist you with return processing fees. The item needs to be returned within 15 days from the delivery date.
Strictly no refunds or exchanges are offered on any non-damaged items due to hygiene and health and safety reasons.
No refund or return on items discounted more than 39%.
Exchanges are usually processed within 7 business days. Please allow up to 3 weeks for your exchange items to be delivered back to your shipping address.